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Although software engineers generally agree that software measurement must be goal oriented, little has been published on the results of shifting to goal-orientation and still less on how to systematically make that transition. Thus, when we at Schlumberger RPS decided to adopt the Goal/Question/Metric approach, we resolved to document each step and record our experiences at each stage of the transition. This article is both a summary of our experiences and a brief description of how the GQM approach has greatly improved our measurement programs. We have tried to describe the activities in our measurement programs in a way that will help more organizations shift to goal-oriented measurement. We hope that others will also document their efforts so that the software engineering community can better understand the benefits of the GQM approach.

G. Ruhe, M. Oivo, B. Hoisl, R. v. Solingen, D. Rombach and F. v. Latum, "Adopting GQM-Based Measurement in an Industrial Environment," in IEEE Software, vol. 15, no. , pp. 78-86, 1998.
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