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To stay competitive, software organizations must continuously improve product quality and customer satisfaction, as well as lower software development costs and shorten delivery time. One way to do this is to adopt appropriate software tools. However, to make effective use of specific tools you should first understand how a tool will affect these critical variables in your project. Because we don't know how to analyze a tool's impact on specific projects, we generally adopt them based on an intuitive understanding of their expected impact. In many cases, the actual results of this practice are disappointing. The problem is aggravated because tool adoption often brings considerable costs. The authors did a case study on the impact of tool insertion in ongoing software projects. The result of their study was a method that organizations can use to assess the impact of tool insertion on software productivity.

J. Henshaw, I. Janssen, N. H. Madhavji and T. Bruckhaus, "The Impact of Tools on Software Productivity," in IEEE Software, vol. 13, no. , pp. 29-38, 1996.
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