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Stakeholder conflicts can be productive in requirements engineering. A requirements-engineering project should ensure that crucial requirements are captured from at least two perspectives, preferably in a notation of the customer's choosing. Capturing, monitoring, and resolving multiple perspectives is difficult and time-consuming when done by hand. Our experience with ConceptBase, a meta-data-management system, shows that a simple but customizable metamodeling approach, combined with an advanced query facility, produces higher quality requirements documents in less time. Our experience shows that conceptual metamodeling technology can be a valuable complement to informal teamwork methods of business analysis and requirements engineering. In particular, the use of representations and cross-perspective analysis can help identify a wide variety of conflicts and, perhaps more important, monitor them.

G. V. Zemanek, M. A. Jeusfeld, M. Jarke, H. W. Nissen and H. Huber, "Managing Multiple Requirements Perspectives with Metamodels," in IEEE Software, vol. 13, no. , pp. 37-48, 1996.
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