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Issue No. 04 - July/August (1994 vol. 11)
ISSN: 0740-7459
pp: 110-117
Jakob Nielsen , Bellecore Red Bank, NJ, USA
The annual CHI (computer-human interaction) conferences are the main meetings for user-interface professionals. This year's conference was the largest ever, and it left me with the overriding impression that the emerging trend is engagement: making user interfaces emotionally appealing. This experiential perspective contrasts with earlier conferences, which were dominated by a cognitive science perspective that focused on using computers for problem solving and complex tasks.

J. Nielsen, "CHI Witnesses Trend to Engaging Interfaces," in IEEE Software, vol. 11, no. , pp. 110-117, 1994.
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