Issue No. 04 - July/August (1994 vol. 11)
DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/MS.1994.10043
Jakob Nielsen , Bellecore Red Bank, NJ, USA
The annual CHI (computer-human interaction) conferences are the main meetings for user-interface professionals. This year's conference was the largest ever, and it left me with the overriding impression that the emerging trend is engagement: making user interfaces emotionally appealing. This experiential perspective contrasts with earlier conferences, which were dominated by a cognitive science perspective that focused on using computers for problem solving and complex tasks.
Jakob Nielsen, "CHI Witnesses Trend to Engaging Interfaces", IEEE Software, vol. 11, no. , pp. 110-117, July/August 1994, doi:10.1109/MS.1994.10043