Issue No. 05 - September/October (1987 vol. 4)
R.B. Grady , Hewlett-Packard
An effective way to improve software quality is to set measurable goals and then manage your projects to achieve those goals. Hewlett-Packard has developed some methods to do just that.
R. Grady, "Measuring and Managing Software Maintenance," in IEEE Software, vol. 4, no. , pp. 35-45, 1987.