Issue No. 04 - October-December (2002 vol. 9)
<p>This article discusses using WebQEM, a quantitative evaluation strategy to assess Web site and application quality. Defining and measuring quality indicators can help stakeholders understand and improve Web products. An e-commerce case study illustrates the methodology's utility in systematically assessing attributes that influence product quality.</p>
L. Olsina and G. Rossi, "Measuring Web Application Quality with WebQEM," in IEEE MultiMedia, vol. 9, no. , pp. 20-29, 2002.