Issue No. 06 - Nov.-Dec. (2016 vol. 18)
DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/MITP.2016.103
Pablo Clusellas , Administrative Reform Committee, Federal Government of Argentina
Eduardo Martelli , Administrative Reform Committee, Federal Government of Argentina
Maria Jose Martelo , Administrative Reform Committee, Federal Government of Argentina
In the city of Buenos Aires, paper-based management had prevented improvement in state services. The authors discuss their work transforming this environment to one that completely eliminated paper. Implementing a full electronic document management system has resulted in the massive involvement of citizens in administrative procedures, new behaviors in the organization, and improved expeditiousness in processing, operational control, and transparency. The next step is to bring similar changes to the federal government of Argentina.
Document handling, Urban areas, South America, Digital signatures, Consumer electronics, Government policies, Project management, Internet, Office automation
P. Clusellas, E. Martelli and M. J. Martelo, "Ending the Tyranny of Paper in Argentina," in IT Professional, vol. 18, no. 6, pp. 10-13, 2016.