Issue No. 06 - Nov.-Dec. (2012 vol. 14)
DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/MITP.2012.107
Linda Wilbanks , Federal Student Aid, Department of Education
The metrics used in IT are as diverse as the activities encompassed within IT, although many only tend to recognize and use metrics for the software development phases. Here, the author explores a variety of metrics and how they relate to both quality and user satisfaction.
Information technology, Measurement, Software measurement, Benchmark tesing, information technology, metrics, ergonomics
L. Wilbanks, "Diverse IT Metrics," in IT Professional, vol. 14, no. , pp. 2-3, 2012.