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Issue No.01 - January/February (2010 vol.12)
pp: 40-45
Clinton M. Banner , Alcatel-Lucent
The proliferation of messaging systems presents users with a challenging task: how to effectively use and manage many separate messaging systems. Unified messaging provides simplified management of different messaging systems through a single, unified interface.
unified messaging, instant messaging, network communications, mobile communication systems, communications applications
Clinton M. Banner, "Understanding Unified Messaging", IT Professional, vol.12, no. 1, pp. 40-45, January/February 2010, doi:10.1109/MITP.2010.38
1. E. Isaacs et al., "The Character, Functions, and Styles of Instant Messaging in the Workplace," Proc. Conf. Computer-Supported Cooperative Work (CSCW), ACM Press, 2002, pp. 11–20.
2. Y. Zhang et al., "A Novel Method for the Short Message or Multimedia Message Synchronization," Proc. Int'l Multi-Conference Computing in the Global Information Technology, IEEE CS Press, 2006, p. 75.
3. Open Mobile Alliance, "Converged IP Messaging Architecture Draft Version 1.0," OMA-AD-CPM-V1_0-20080418-D, Apr. 2008.
4. J. Santos, "Unified Communications and the CIO," CIO New Zealand,14 Apr. 2008;,unified,communications.
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