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ABSTRACT
Planning is key to achieving higher levels of quality and improved processes in IT.
INDEX TERMS
process improvement, planning, executing, IT strategy
CITATION
G. Reza Djavanshir, William W. Agresti, Phillip A. Laplante, "Guest Editors' Introduction: IT Quality Enhancement and Process Improvement", IT Professional, vol. 9, no. , pp. 10-11, September/October 2007, doi:10.1109/MITP.2007.88
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