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TABLE OF CONTENTS
Issue No. 04 - July/August (vol. 7)
ISSN: 1520-9202
News Briefs

News Briefs (HTML)

pp. 5-6
Trends

Is It Time You Considered VoIP? (Abstract)

Linda Dailey Paulson , Freelance Technology Writer
pp. 7-10
Outsourcing

Making IT Outsourcing Work for Smaller Enterprises (Abstract)

A.W. Bragg , MCNC Research and Development Institute
Linda L. Pistole , North Carolina State University
pp. 12-17

The Role of Policy in Balancing Outsourcing and Homeland Security (Abstract)

Thomas C. Wingfield , Potomac Institute for Policy Studies
James B. Michael , Naval Postgraduate School
Steven E. Roberts , Security and Researcher
pp. 19-23

Developing Superior Outsourcing Programs (Abstract)

Carlo Bonifazi , ROS Inc.
Mark J. Power , PA Consulting Group
Kevin C. Desouza , The Engaged Enterprise
pp. 32-38
Perspectives

Offshoring: What Can Go Wrong? (Abstract)

Norman Matloff , University of California at Davis
pp. 39-45
Profile

Ron Hira: Managing the Impacts of Offshoring (Abstract)

Ron Hira , Rochester Institute of Technology
Frank Ferrante , Independent Consultant
pp. 47-52
Resources

Resources (HTML)

pp. 53-57
The Ivory Tower

Declining Importance of Books: Get Over It (Abstract)

Sorel Reisman , California State University System
pp. 64, 63
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