Issue No. 01 - January/February (2005 vol. 7)
DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/MITP.2005.14
Grant A. Jacoby , US Army
Luqi , Naval Postgraduate School
By linking metrics and conversion ratios to key business processes, the intranet efficiency and effectiveness model helps corporations design better software for intranet portals.
Luqi and G. A. Jacoby, "Intranet Portal Model and Metrics: A Strategic Management Perspective," in IT Professional, vol. 7, no. , pp. 37-44, 2005.