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Issue No.06 - November/December (2003 vol.5)
pp: 17-23
<p>What if it works but no one will use it? Design your KM initiative to fit your organization's work habits, needs, and expectations.</p>
James L. Poage, "Covering the Intangibles in a KM Initiative", IT Professional, vol.5, no. 6, pp. 17-23, November/December 2003, doi:10.1109/MITP.2003.1254964
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