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Issue No.03 - May/June (2003 vol.5)
pp: 37-41
<p>Simple measures and inspections can improve software delivery. These actions also provide a basis for strategic improvements to overall development practices.</p>
Bruce Russell, "Delivery Excellence: A Practical Program for Continuous Improvement", IT Professional, vol.5, no. 3, pp. 37-41, May/June 2003, doi:10.1109/MITP.2003.1202233
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