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Issue No.03 - May/June (2003 vol.5)
pp: 22-28
<p>Does your Web site function smoothly enough to deliver government services? Combining evaluation techniques gives you a multidimensional answer.</p>
Fred B. Wood, Elliot R. Siegel, Eve-Marie LaCroix, Becky J. Lyon, Dennis A. Benson, Victor Cid, Susan Fariss, "A Practical Approach to E-Government Web Evaluation", IT Professional, vol.5, no. 3, pp. 22-28, May/June 2003, doi:10.1109/MITP.2003.1202231
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