Issue No. 03 - May/June (2003 vol. 5)
<p>Does your Web site function smoothly enough to deliver government services? Combining evaluation techniques gives you a multidimensional answer.</p>
D. A. Benson et al., "A Practical Approach to E-Government Web Evaluation," in IT Professional, vol. 5, no. , pp. 22-28, 2003.