Issue No. 02 - March/April (2003 vol. 5)
<p>When the user and browser take turns changing the flow of interaction, it means improved personalization for the user and simple implementation choices for the site designer.</p>
S. Perugini and N. Ramakrishnan, "Personalizing Web Sites with Mixed-Initiative Interaction," in IT Professional, vol. 5, no. , pp. 9-15, 2003.