Issue No. 04 - July/August (2002 vol. 4)
<p>Capacity planning addresses the unpredictable workload of an e-business to produce a competitive and cost-effective architecture and system.</p>
V. A. Almeida and D. A. Menascé, "Capacity Planning: An Essential Tool for Managing Web Services," in IT Professional, vol. 4, no. , pp. 33-38, 2002.