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Issue No.03 - May/June (1999 vol.1)
pp: 70-72
<p>It's not easy to get a complete set of design requirements. Here's a way to help draw out users' needs—even those they can't articulate.</p>
Brian D. Chance, Bonnie E. Melhart, "How to Develop Better System Requirements", IT Professional, vol.1, no. 3, pp. 70-72, May/June 1999, doi:10.1109/6294.774956
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