Issue No. 03 - May/June (1999 vol. 1)
DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/6294.774956
<p>It's not easy to get a complete set of design requirements. Here's a way to help draw out users' needs—even those they can't articulate.</p>
B. E. Melhart and B. D. Chance, "How to Develop Better System Requirements," in IT Professional, vol. 1, no. , pp. 70-72, 1999.