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Issue No. 01 - January/February (2004 vol. 8)
ISSN: 1089-7801
pp: 61-65
John Evans , Cisco Systems
Clarence Filsfils , Cisco Systems
<p>In the first of a two-part series, the authors review industry best practices for designing, validating, deploying, and operating IP-based services at the network edge with tight service-level agreements (SLAs). The authors describe the important SLA metrics for IP service performance and discuss why Diffserv is the preferred technology to achieve these SLAs.</p>
Diffserv, SLA, service-level agreements

C. Filsfils and J. Evans, "Deploying Diffserv at the Network Edge for Tight SLAs, Part 1," in IEEE Internet Computing, vol. 8, no. , pp. 61-65, 2004.
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