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Issue No.06 - November/December (2002 vol.6)
pp: 46-53
<p>Feelings of trust and perceptions of risk pull in opposite directions to determine a user's final acceptance of an agent technology.</p>
Andrew S. Patrick, "Building Trustworthy Software Agents", IEEE Internet Computing, vol.6, no. 6, pp. 46-53, November/December 2002, doi:10.1109/MIC.2002.1067736
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