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Issue No.05 - September/October (2002 vol.6)
pp: 76-80
<p>There are two basic approaches to scaling Web clusters, and simple queuing theory provides a reasonable abstraction level for examining the average response time, capacity, cost, and reliability trade-offs involved.</p>
Daniel Menascé, "Tradeoffs in Designing Web Clusters", IEEE Internet Computing, vol.6, no. 5, pp. 76-80, September/October 2002, doi:10.1109/MIC.2002.1036041
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