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<p>Many problems are found and fixed during the development of a software system. The Project Issue Tracking System toolkit, a Web-based issue-management tool, can be used to organize issue reports during development and to communicate with different project teams around the world.</p>
Randy Hefner, Reshma R. Khatsuriya, John R. Callahan, "Web-Based Issue Tracking for Large Software Projects", IEEE Internet Computing, vol. 2, no. , pp. 25-33, September/October 1998, doi:10.1109/4236.722227
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