Issue No. 04 - July/August (1998 vol. 2)
DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/4236.707690
<p>Case-based reasoning uses similarity measures and domain-specific knowledge for information retrieval and problem solving. CBR techniques can be applied to e-commerce applications to enable intelligent sales support.</p>
R. Bergmann, I. Vollrath and W. Wilke, "Case-Based Reasoning Support for Online Catalog Sales," in IEEE Internet Computing, vol. 2, no. , pp. 47-54, 1998.