Issue No. 04 - July-August (1997 vol. 1)
<p>Software agents are mitigating the complexity of modern information systems—technically by providing a locus for managing information subsets, and psychologically by providing an abstraction for human interaction with them.</p>
M. N. Huhns and M. P. Singh, "Internet-Based Agents: Applications and Infrastructure," in IEEE Internet Computing, vol. 1, no. , pp. 8-9, 1997.