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Issue No.04 - July-August (1997 vol.1)
pp: 8-9
<p>Software agents are mitigating the complexity of modern information systems—technically by providing a locus for managing information subsets, and psychologically by providing an abstraction for human interaction with them.</p>
Munindar P. Singh, Michael N. Huhns, "Internet-Based Agents: Applications and Infrastructure", IEEE Internet Computing, vol.1, no. 4, pp. 8-9, July-August 1997, doi:10.1109/MIC.1997.612208
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