Issue No. 04 - July/August (2011 vol. 26)
DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/MIS.2011.43
Justin Fidock , Australian Department of Defense
Jennie Carroll , RMIT University, Australia
<p>A technology appropriation perspective, augmented by complementary theories of change and the use of multiple methods, is a powerful way of explaining diverse uses of a system.</p>
intelligent systems, technology appropriation, theories of change, multiple methods, email, human-centered computing
J. Fidock and J. Carroll, "Why Do Users Employ the Same System in So Many Different Ways?," in IEEE Intelligent Systems, vol. 26, no. , pp. 32-39, 2011.