Issue No. 04 - July/August (2006 vol. 21)
DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/MIS.2006.75
Gary Klein , Klein Associates Division of ARA
Brian Moon , Klein Associates Division of ARA
Robert R. Hoffman , Florida Institute for Human & Machine Cognition
This essay discusses the notion of sensemaking, including definitions and possible applications for intelligent decision support systems. The perspectives on the notion of sensemaking are those of psychology, human-centered computing, and naturalistic decision making. The essay discusses a number of myths about sensemaking (for example, that sensemaking is merely "connecting the dots"), showing how empirical evidence about expert decision making refutes the myths.
curiosity, comprehension, mental model, situation awareness, definitions of sensemaking
G. Klein, B. Moon and R. R. Hoffman, "Making Sense of Sensemaking 1: Alternative Perspectives," in IEEE Intelligent Systems, vol. 21, no. , pp. 70-73, 2006.