Issue No. 01 - January/February (2001 vol. 16)
DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/5254.912382
<p>Increases in product complexity, the move toward globalization, the emergence of virtual organizations, and the increase in focus on customer orientation all demand a more thorough and systematic approach to managing knowledge. Knowledge management is a major issue for human resource management, enterprise organization, and enterprise culture. But IT plays a major supporting role in managing knowledge.</p> <p>The authors present an approach for ontology-based knowledge management that includes a suite of tools as well as a methodology for developing ontology-based KM systems. Their approach builds on the distinction between knowledge process and knowledge metaprocess. They illustrate their methodology with CHAR, a knowledge management system for corporate history analysis.</p> <p>The challenges lie in analyzing KM processes and dynamically updating the KM solution. The authors' framework is designed to help leverage these evolving systems by providing a concise view of the problem.</p>
knowledge management, knowledge process, ontology
Y. Sure, R. Studer, H. Schnurr and S. Staab, "Knowledge Processes and Ontologies," in IEEE Intelligent Systems, vol. 16, no. , pp. 26-34, 2001.