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Issue No.02 - April (1990 vol.5)
pp: 69-75
<p>Some lessons drawn from experience in devising a master plan introducing expert system technology at La Laurentienne, Mutuelle d'Assurance, a Canadian mutual-benefit insurance company, are presented. The organizational setting and the approach used to develop the master plan are described. The evaluation of potential applications is discussed.</p>
Bernard Moulin, "Strategic Planning for Expert Systems", IEEE Intelligent Systems, vol.5, no. 2, pp. 69-75, April 1990, doi:10.1109/64.53183
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