Issue No. 06 - June (2012 vol. 45)
DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/MC.2012.2
A review of the problems that haunted the FBI's Virtual Case File and Sentinel case management programs and an examination of the technical reasons for these failures provide the basis for recommendations to help avoid their repetition.
software engineering failures, access control, FBI, data migration, software integration, program management, business process reengineering, records management, security architectures
Jerome Israel, "Why the FBI Can't Build a Case Management System", Computer, vol. 45, no. , pp. 73-80, June 2012, doi:10.1109/MC.2012.2