Issue No. 05 - May (2010 vol. 43)
DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/MC.2010.144
David Alan Grier , George Washington University
The failure of a complex product tells just as much about how the organization operates as it does about the skill of individual workers.
D. A. Grier, "The Age of Accountability," in Computer, vol. 43, no. , pp. 6-8, 2010.