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Issue No. 11 - November (2007 vol. 40)
ISSN: 0018-9162
pp: 51-56
Jan Bosch , Intuit
Stefan Friedrichs , Public One
Stefan Jung , Public One
Johannes Helbig , Deutsche Post
Alexander Scherdin , Deutsche Post
Three short contributions address the needs, solutions, and effects of service orientation in applications as diverse as mobile telecommunications, e-government, and logistics. <b>"Toward Mobile Services: Three Approaches"</b>--For most companies, software products are considerably more valuable if integrated into a product suite from which each customer can pick and choose a unique configuration. Similarly, in an increasingly networked world, a company can greatly benefit from uniformly integrating its products with those of other companies in the same ecosystem. <b>"New Paradigms for Next-Generation E-Government Projects"</b>--Although the quality of management training is an important dimension of e-government success, three emerging IT trends are defining new rules for the public sector. These paradigms require next-generation e-government projects to shift the emphasis from building on proper technology to gaining a more profound understanding of the nature of organizational transformation and business process management. <b>"Creating Business Value through Flexible IT Architecture"</b>--In addition to mastering IT management, a flexible architecture is a key prerequisite for excellent IT delivery. In an evolutionary approach to architecture transformation, Deutsche Post developed a coordinated set of projects that implemented and reused business services, thus both creating business value and contributing to a flexible IT landscape.
service orientation, mobile computing, Web services, ecosystem integration

S. Friedrichs, S. Jung, J. Helbig, A. Scherdin and J. Bosch, "Service Orientation in the Enterprise," in Computer, vol. 40, no. , pp. 51-56, 2007.
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