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Issue No. 05 - May (2007 vol. 40)
ISSN: 0018-9162
pp: 98-100
Ben Clacy , IT Service Management Forum
Brian Jennings , IT Service Management Forum
ABSTRACT
Global information technology service management adoption has grown exponentially under the aegis of the IT Service Management Forum.
INDEX TERMS
IT service management, IT systems perspectives, itSMF
CITATION

B. Jennings and B. Clacy, "Service Management: Driving the Future of IT," in Computer, vol. 40, no. , pp. 98-100, 2007.
doi:10.1109/MC.2007.183
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