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Issue No. 02 - February (2007 vol. 40)
ISSN: 0018-9162
pp: 31-36
Ozgur Turetken , Ryerson University
John D'Arcy , Towson University
David Croson , Southern Methodist University
David Schuff , Temple University
With proper application of automatic filtering, clustering, and new user interface metaphors, e-mail can once again become an effective knowledge management tool rather than a source of information overload.
E-mail management, Knowledge management, Information overload
Ozgur Turetken, John D'Arcy, David Croson, David Schuff, "Managing E-Mail Overload: Solutions and Future Challenges", Computer, vol. 40, no. , pp. 31-36, February 2007, doi:10.1109/MC.2007.65
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