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Issue No. 02 - February (2007 vol. 40)
ISSN: 0018-9162
pp: 31-36
David Schuff , Temple University
Ozgur Turetken , Ryerson University
John D'Arcy , Towson University
David Croson , Southern Methodist University
With proper application of automatic filtering, clustering, and new user interface metaphors, e-mail can once again become an effective knowledge management tool rather than a source of information overload.
E-mail management, Knowledge management, Information overload

O. Turetken, J. D'Arcy, D. Croson and D. Schuff, "Managing E-Mail Overload: Solutions and Future Challenges," in Computer, vol. 40, no. , pp. 31-36, 2007.
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