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<p>Today's manufacturing enterprise, whether it produces consumer goods or weapons systems, must often juggle a range of conflicting demands. Smaller lot sizes, increased product flexibility, higher product quality, decreased delivery time, and smaller profit margins are typical of the ambitious goals in many such organizations. Through it all, the enterprise must consistently aim for the five R's-- produce the right product, with the right quality, in the right quantity, at the right price, and at the right time-- and it must do more than satisfy its customers; it must delight them. Correct and timely information is key to meeting these goals, and information technology-- database management systems, enterprise resource planning systems, and simulation and computer-aided design tools-- has become indispensable to most manufacturing enterprises. Although its role in manufacturing has been more to support processes, IT is evolving to become a catalyst for process and product change. In this case study, an apparel manufacturer used a modeling framework developed by Georgia Tech to implement multiple IT solutions. It was then able to rapidly shift production resources between two separate product lines. IT is at the heart of successful enterprises worldwide, and manufacturing enterprises are no exception. Terry Manufacturing, the case study for this article, successfully implemented its IT strategy, thereby enabling itself to effect a significant transformation in operations and remain in business as a viable and reliable model supplier to both the defense and civilian markets.</p>

K. Srinivasan and S. Jayaraman, "The Changing Role of Information Technology in Manufacturing," in Computer, vol. 32, no. , pp. 42-49, 1999.
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