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<p>Three development contexts are examined to provide a framework for understanding interactive software development projects. These contexts are the competitively bid, commercial product, and in-house/custom contexts development. Factors influencing interactive systems development are examined. Specific strategies to cope with the gaps between developers and prospective users are explored at the general level of the three development paradigms.</p>
Jonathan Grudin, "Interactive Systems: Bridging the Gaps Between Developers and Users", Computer, vol. 24, no. , pp. 59-69, April 1991, doi:10.1109/2.76263
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