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Displaying 1-37 out of 37 total
End Users at the Bazaar: Designing Next-Generation Enterprise Resource Planning Systems
Found in: IEEE Software
By Christian Dörner, Sebastian Draxler, Volkmar Pipek, Volker Wulf
Issue Date:September 2009
pp. 45-51
The
 
Operational and Strategic Learning in Global Software Development
Found in: IEEE Software
By Alexander Boden, Bernhard Nett, Volker Wulf
Issue Date:November 2010
pp. 58-65
Small to medium enterprises (SMEs) increasingly participate in offshore software development. Key competitive SME abilities include detecting market niches and deploying highly flexible software development approaches. Therefore, learning how offshoring af...
 
Knowledge Management in Distributed Software Development Teams - Does Culture Matter?
Found in: Global Software Engineering, International Conference on
By Alexander Boden, Gabriela Avram, Liam Bannon, Volker Wulf
Issue Date:July 2009
pp. 18-27
Software development requires complex context specific knowledge regarding the particularities of different technologies, the potential of existing software and the needs and expectations of the users. Hence, efficient knowledge management counts amongst t...
 
Coordination Practices in Distributed Software Development of Small Enterprises
Found in: Global Software Engineering, International Conference on
By Alexander Boden, Bernhard Nett, Volker Wulf
Issue Date:August 2007
pp. 235-246
Global software development has become an important issue for small and medium enterprises. However, the distinct requirements of SME are still not so well understood. In order to contribute to the discussion we present case studies in two small German sof...
 
Supporting Collaborative Learning by Matching Human Actors
Found in: Hawaii International Conference on System Sciences
By Andreas Becks, Tim Reichling, Volker Wulf
Issue Date:January 2003
pp. 32a
Learning platform focus often on content presentation. Collaborative aspects are mostly dealt with by providing functionality to annotate parts of the content or discuss with other learners about the content. Nowadays learning platforms do not support syst...
   
Tangible and Screen-Based Interfaces for End-User Workflow Modeling
Found in: IEEE Software
By Alexander Boden,Christian Dorner,Sebastian Draxler,Volkmar Pipek,Gunnar Stevens,Volker Wulf
Issue Date:July 2014
pp. 65-71
Bridging the gap between business needs and IT solutions is a major challenge in service-oriented computing. Recent research has emphasized the importance of including end users in the development of service-based applications. This article contributes to ...
 
Global software development in a CSCW perspective
Found in: Proceedings of the companion publication of the 17th ACM conference on Computer supported cooperative work & social computing (CSCW Companion '14)
By Alexander Boden, Cleidson de Souza, David Redmiles, Gabriela Avram, Jakob Bardram, Liam Bannon, Pernille Bjorn, Volker Wulf
Issue Date:February 2014
pp. 301-304
Global software development (GSD) has been an im-portant research topic in the CSCW community for more than two decades. CSCW has helped identify a significant number of challenges and solutions for han-dling distances in time, space and culture in distrib...
     
Enriching the distressing reality: social media use by chinese migrant workers
Found in: Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing (CSCW '14)
By Alexander Boden, David William Randall, Jingjing Liu, Volker Wulf
Issue Date:February 2014
pp. 710-721
Based on a field study in Guangdong Province, this paper describes the social media use of Chinese migrant workers in the manufacturing sector. It was found that social media plays a significant role in the lives of young workers who have left their rural ...
     
Articulation spaces: bridging the gap between formal and informal coordination
Found in: Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing (CSCW '14)
By Alexander Boden, Frank Rosswog, Gunnar Stevens, Volker Wulf
Issue Date:February 2014
pp. 1120-1130
The high complexity of knowledge-intensive work such as software development makes it beneficial to have spaces for formal and informal articulation work. Existing information systems (IS) tend to treat these different aspects of coordination separately, r...
     
Fighting against the wall: social media use by political activists in a Palestinian village
Found in: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI '13)
By David Randall, George P. Yerousis, Ibrahim Abu Kteish, Kai Schubert, Konstantin Aal, Markus Rohde, Meryem Atam, Volker Wulf
Issue Date:April 2013
pp. 1979-1988
We analyze practices of political activists in a Palestinian village located in the West Bank. Activists organize weekly demonstrations against Israel's settlement policy and the separation wall. Over a period of 28 months, we conducted a field study consi...
     
Designing for the living room: long-term user involvement in a living lab
Found in: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI '13)
By Benedikt Ley, Corinna Ogonowski, Jan Hess, Lin Wan, Volker Wulf
Issue Date:April 2013
pp. 1539-1548
Living Labs provide a research infrastructure for long-term user involvement in Participatory Design processes. Users take part in software co-creation during context analysis, for concept development, reflecting on early-stage prototypes and evaluations i...
     
Cultivating energy literacy: results from a longitudinal living lab study of a home energy management system
Found in: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI '13)
By Gunnar Stevens, Leonardo Ramirez, Sebastian Denef, Tobias Schwartz, Volker Wulf
Issue Date:April 2013
pp. 1193-1202
This paper presents results of a three-year research project focused on the emplacement of Home Energy Management Systems (HEMS) in a living lab setting with seven households. The HEMS used in this study allowed householders to monitor energy consumption b...
     
Workshop on engaging the human-computer interaction community with public policymaking internationally
Found in: CHI '13 Extended Abstracts on Human Factors in Computing Systems (CHI EA '13)
By Jan Gulliksen, Janice Tsai, Jonathan Lazar, Loic Martinez Normand, Marco Winckler, Philippe Palanque, Raquel Prates, Simone Barbosa, Tom McEwan, Volker Wulf
Issue Date:April 2013
pp. 3279-3282
There is an increasing interest in the intersection of human-computer interaction and public policy. This day-long workshop will examine successes and challenges related to public policy and human computer interaction, in order to provide a forum to create...
     
Onegai: a demand-driven photo sharing tool with location reference
Found in: CHI '13 Extended Abstracts on Human Factors in Computing Systems (CHI EA '13)
By Benedikt Ley, Jan Hess, Lin Wan, Vitali Sjablow, Volker Wulf
Issue Date:April 2013
pp. 841-846
Onegai is a location-based photo sharing service for mobile devices. We chose the name 'Onegai' (it means 'please' in Japanese) as the unique sharing model offers users the possibility to define their requests of information to each other. This work is mot...
     
'On the ground' in Sidi Bouzid: investigating social media use during the tunisian revolution
Found in: Proceedings of the 2013 conference on Computer supported cooperative work (CSCW '13)
By David Randall, Kaoru Misaki, Markus Rohde, Meryem Atam, Volker Wulf
Issue Date:February 2013
pp. 1409-1418
We present a study conducted in Sidi Bouzid, the Tunisian town where the Arab Revolution, also known as 'Arab Spring', started, and where the role of Web 2.0 and social media applications in the people's uprising have been much discussed. We identify four ...
     
CSCL@work revisited - beyond CSCL and CSCW?: are there key design principles for computer supported collaborative learning at the workplace?
Found in: Proceedings of the 17th ACM international conference on Supporting group work (GROUP '12)
By Isa Jahnke, Sean Goggins, Volker Wulf
Issue Date:October 2012
pp. 323-326
We propose an interdisciplinary workshop to explore key design principles of collaborative learning in the workplace. The workshop's theme is, simply "CSCL at the workplace". Our first workshop at ACM Group 2010, and the resulting book, raise an important ...
     
Exploring collaboration in challenging environments: from the car to the factory and beyond
Found in: Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work Companion (CSCW '12)
By Alexander Meschtscherjakov, Manfred Tscheligi, Vanessa Evers, Volker Wulf, Astrid Weiss, Bilge Mutlu
Issue Date:February 2012
pp. 15-16
We propose a daylong workshop at CSCW2012 on the topic collaboration in challenging and difficult environments, which are to our understanding all contexts, which go beyond traditional working/office settings topic. Examples for these environments can be t...
     
Standards and policy SIG
Found in: Proceedings of the 2011 annual conference extended abstracts on Human factors in computing systems (CHI EA '11)
By Arnie Lund, Jonathan Lazar, Volker Wulf
Issue Date:May 2011
pp. 215-218
The Standards and Policy SIG will provide an opportunity for SIGCHI communities and others to share activity in the standards and policies relevant to HCI in their respective areas. There are two goals for the SIG. One is to collect a list of resources tha...
     
Transferability of research findings: context-dependent or model-driven
Found in: Proceedings of the 2011 annual conference extended abstracts on Human factors in computing systems (CHI EA '11)
By Dave Randall, David Millen, Ed H. Chi, Gunnar Stevens, John Zimmermann, Mary Czerwinski, Volker Wulf
Issue Date:May 2011
pp. 651-654
In this panel we will explore two distinct approaches to reach transferability currently prevailing in the HCI community. We will discuss epistemological differences and the strengths and criticisms of each approach. Importantly, we will discuss the implic...
     
Engaging with practices: design case studies as a research framework in CSCW
Found in: Proceedings of the ACM 2011 conference on Computer supported cooperative work (CSCW '11)
By Gunnar Stevens, Markus Rohde, Volker Wulf, Volkmar Pipek
Issue Date:March 2011
pp. 505-512
Information and communications technology (ICT) pervades most aspects of our lives and changes everyday's practices in work and leisure time. When designing innovative ICTs, we need to engage with given practices, institutional arrangements, and technologi...
     
Innovating the field level of microfinance: a Pakistan case study
Found in: Proceedings of the 4th ACM/IEEE International Conference on Information and Communication Technologies and Development (ICTD '10)
By Bernhard Nett, Muhammad Adeel, Volker Wulf
Issue Date:December 2010
pp. 1-10
Microfinance Institutions (MFI) are sought to combine transparent sustainability with poverty reduction. Apart from this commonality, they can be as different as their markets, cultures and technologies. While much design for MFIs, nevertheless, concentrat...
     
Managing nomadic knowledge: a case study of the European social forum
Found in: Proceedings of the 28th international conference on Human factors in computing systems (CHI '10)
By Markus Rohde, Saqib Saeed, Volker Wulf, Volkmar Pipek
Issue Date:April 2010
pp. 537-546
In this paper we portray a specific type of knowledge which we term 'nomadic knowledge'. It is required periodically by different actors and travels along foreseeable paths between groups or communities of actors. This type of knowledge lets us question ge...
     
Computer-supported access control
Found in: ACM Transactions on Computer-Human Interaction (TOCHI)
By Gunnar Stevens, Volker Wulf
Issue Date:September 2009
pp. 1-26
Traditionally, access control is understood as a purely technical mechanism which rejects or accepts access attempts automatically according to a specific preconfiguration. However, such a perspective neglects the practices of access control and the embedd...
     
Technologies within transnational social activist communities: an ethnographic study of the european social forum
Found in: Proceedings of the fourth international conference on Communities and technologies (C&T '09)
By Markus Rohde, Saqib Saeed, Volker Wulf
Issue Date:June 2009
pp. 19-24
ICT support for transnational social movements and civil society organizations is an important field of research: not only due to the increased political importance of this sector in a globalizing world but also due to their organizational characteristics....
     
Expert recommender systems in practice: evaluating semi-automatic profile generation
Found in: Proceedings of the 27th international conference on Human factors in computing systems (CHI '09)
By Tim Reichling, Volker Wulf
Issue Date:April 2009
pp. 1-4
Expert recommender systems (ERS) are considered a promising technology in knowledge management. However, there are very few studies which evaluated their appropriation in practice. In this paper, we present results of a case study of expert recommender tec...
     
End-user development: new challenges for service oriented architectures
Found in: Proceedings of the 4th international workshop on End-user software engineering (WEUSE '08)
By Christian Dorner, Moritz Weber, Volker Wulf, Volkmar Pipek
Issue Date:May 2008
pp. 71-75
Service Oriented Architectures (SOA) evolved as an important architectural concept in software engineering. Although the services of an SOA are loosely coupled and reusable, there have been few considerations of SOA in terms of End User Development (EUD). ...
     
Articulation work in small-scale offshore software development projects
Found in: Proceedings of the 2008 international workshop on Cooperative and human aspects of software engineering (CHASE '08)
By Alexander Boden, Bernhard Nett, Volker Wulf
Issue Date:May 2008
pp. 21-24
The paper describes coordination practices of small and medium enterprises (SME) that outsourced parts of their software development to offshore vendors. Our case study in a German company shows that the geographic distribution of knowledge and expertise r...
     
Bridging artifacts and actors: supporting knowledge and expertise sharing work practices through technology
Found in: Proceedings of the 2007 symposium on Computer human interaction for the management of information technology (CHIMIT '07)
By Aditya Johri, Michael Veith, Volker Wulf, Volkmar Pipek
Issue Date:March 2007
pp. 4-es
In this paper we present findings from longitudinal case studies examining work practices in three different organizations. We propose that knowledge and expertise sharing (KES) within organizations can be supported by focusing on two mutually intertwined ...
     
Communities and technologies: an approach to foster social capital?
Found in: Proceedings of the 2004 ACM conference on Computer supported cooperative work (CSCW '04)
By Barry Wellman, Giorgio DeMichelis, John M. Carroll, Mark Ackerman, Marlene Huysman, Volker Wulf
Issue Date:November 2004
pp. 406-408
Communities are social entities whose actors share common needs, interests, or practices: they constitute the basic units of social experience. With regard to communities, social capital captures the structural, relational and cognitive aspects of the rela...
     
Component-based technologies for end-user development
Found in: Communications of the ACM
By Anders I. Morch, Gunnar Stevens, Markus Klann, Markus Won, Volker Wulf, Yvonne Dittrich
Issue Date:September 2004
pp. 59-62
Component-based software development (CBSD) involves multiple roles. Framework builders create the infrastructure for components to interact; developers identify suitable domains and develop new components for them; application assemblers select domain-spe...
     
The economics of end-user development
Found in: Communications of the ACM
By Matthias Jarke, Volker Wulf
Issue Date:September 2004
pp. 41-42
The productivity paradox raised concerns that IT investment rarely leads to productivity gains [1]. End-user development (EUD), however, may provide the answer to this concern if increased productivity can be demonstrated. Recent research has questioned th...
     
A new dimension in access control: studying maintenance engineering across organizational boundaries
Found in: Proceedings of the 2002 ACM conference on Computer supported cooperative work (CSCW '02)
By Gunnar Stevens, Volker Wulf
Issue Date:November 2002
pp. 196-205
Inter-organizational cooperation has specific requirements for access control. The paper presents the results from a field study which looks at the cooperation between two engineering offices and a steel mill. Based on these findings we have developed new ...
     
Exploration environments: concept and empirical evaluation
Found in: Proceedings of the 2001 International ACM SIGGROUP Conference on Supporting Group Work - Volume 2001 (GROUP '01)
By Bjorn Golombek, Volker Wulf
Issue Date:September 2001
pp. 107-116
Exploration environments support users to learn groupware in a self-directed way. They allow users to perceive the way a groupware function works by simulating the impacts of the function's execution on other users' interfaces. This paper motivates and des...
     
“Let's see your search-tool!”---collaborative use of tailored artifacts in groupware
Found in: Proceedings of the international ACM SIGGROUP conference on Supporting group work (GROUP '99)
By Volker Wulf
Issue Date:November 1999
pp. 50-59
Groupware applications should be tailorable to fit the requirements of dynamically evolving and differentiated fields of application. To encourage individual and collaborative tailoring activities, applications should be tailorable on different levels of c...
     
How to make software softer---designing tailorable applications
Found in: Proceedings of the conference on Designing interactive systems: processes, practices, methods, and techniques (DIS '97)
By Helge Kahler, Oliver Stiemerling, Volker Wulf
Issue Date:August 1997
pp. 365-376
We describe a study of optimization techniques which have been proposed in the literature for registration area based location management from the perspective of optimal on-line algorithms. We show that most of these optimization techniques such as forward...
     
Introducing groupware into organizations (workshop session)(abstract only): what leads to successes and failures?
Found in: Proceedings of the 1996 ACM conference on Computer supported cooperative work (CSCW '96)
By Gloria Mark, Vidar Hepsoe, Volker Wulf, Wolfgang Prinz
Issue Date:November 1996
pp. 2
This full-day workshop is intended for designers, researchers, and decision-makers to discuss and compare their experiences with designing and introducing groupware in an organizational context. Considering the impact that groupware has had on collaborati...
     
Towards an integrated organization and technology development
Found in: Proceedings of the conference on Designing interactive systems: processes, practices, methods, & techniques (DIS '95)
By Markus Rohde, Volker Wulf
Issue Date:August 1995
pp. 55-64
We describe a study of optimization techniques which have been proposed in the literature for registration area based location management from the perspective of optimal on-line algorithms. We show that most of these optimization techniques such as forward...
     
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