Expert recommender systems in practice: evaluating semi-automatic profile generation
Proceedings of the 27th international conference on Human factors in computing systems (CHI '09)
By Tim Reichling, Volker Wulf
Issue Date:April 2009
Expert recommender systems (ERS) are considered a promising technology in knowledge management. However, there are very few studies which evaluated their appropriation in practice. In this paper, we present results of a case study of expert recommender tec...