Collaborative ethnography: An approach to the elicitation of cognitive requirements of teams
International Conference on Computer Supported Cooperative Work in Design
By Luiz Carlos L. Silva, Marcos R. S. Borges, Paulo Victor R. de Carvalho
Issue Date:April 2009
The paper presents a collaborative ethnography approach for cognitive requirements elicitation of work teams in complex environments. It discusses the concepts of cognitive systems and their requirements, and presents a review of methods commonly used in t...