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Collaborative ethnography: An approach to the elicitation of cognitive requirements of teams
Found in: International Conference on Computer Supported Cooperative Work in Design
By Luiz Carlos L. Silva, Marcos R. S. Borges, Paulo Victor R. de Carvalho
Issue Date:April 2009
pp. 167-172
The paper presents a collaborative ethnography approach for cognitive requirements elicitation of work teams in complex environments. It discusses the concepts of cognitive systems and their requirements, and presents a review of methods commonly used in t...