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Technology-Related Interruptions and Paper-Based Documents in Back-Office Knowledge Work
Found in: 2014 47th Hawaii International Conference on System Sciences (HICSS)
By Sari Yli-Kauhaluoma,Mika Pantzar
Issue Date:January 2014
pp. 1525-1534
This study examines how administrative staff in the back-office aim to maintain the continuity and flow of their tasks that is critical for producing appropriate administrative results in time. Based on an ethnographic study of administrative work, the res...
Users Inventing Ways to Enjoy New Mobile Services — The Case of Watching Mobile Videos
Found in: Hawaii International Conference on System Sciences
By Petteri Repo, Kaarina Hyvönen, Mika Pantzar, Päivi Timonen
Issue Date:January 2004
pp. 40096c
<p>The introduction and marketing of third-generation mobile services has not been enough to make them a commercial success. User involvement and user innovations are apparently needed before such success can be achieved.</p> <p>We handed...