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Displaying 1-31 out of 31 total
Making Autonomic Computing Systems Accountable: The Problem of Human-Computer
Found in: Database and Expert Systems Applications, International Workshop on
By Stuart Anderson, Mark Hartswood, Rob Procter, Mark Rouncefield, Roger Slack, James Soutter, Alex Voss
Issue Date:September 2003
pp. 718
The vision of autonomic computing raises fundamental questions about how we interact with computer systems. In this paper, we outline these questions and propose some strategies for addressing them. In particular, we examine the problem of how we may make ...
'Good' Organisational Reasons for 'Bad' Software Testing: An Ethnographic Study of Testing in a Small Software Company
Found in: Software Engineering, International Conference on
By David Martin, John Rooksby, Mark Rouncefield, Ian Sommerville
Issue Date:May 2007
pp. 602-611
In this paper we report on an ethnographic study of a small software house to discuss the practical work of software testing. Through use of two rich descriptions, we discuss that ?rigour? in systems integration testing necessarily has to be organisational...
Rapid Prototyping and User-Centered Design of Interactive Display-Based Systems
Found in: IEEE Pervasive Computing
By Daniel Fitton, Keith Cheverst, Chris Kray, Alan Dix, Mark Rouncefield, George Saslis-Lagoudakis
Issue Date:October 2005
pp. 58-66
Rapid prototyping is a broad field encompassing many domains and varied approaches. This article presents the authors' experiences using user-centered rapid prototyping approaches for developing display-based ubiquitous systems for deployment in real-world...
The State of Practice in Model-Driven Engineering
Found in: IEEE Software
By Jon Whittle,John Hutchinson,Mark Rouncefield
Issue Date:May 2014
pp. 79-85
Despite lively debate over the past decade on the benefits and drawbacks of model-driven engineering (MDE), there have been few industry-wide studies of MDE in practice. A new study that surveyed 450 MDE practitioners and performed in-depth interviews with...
MobiSys 2012 Keynote: Paul Jones on Mobile Health Challenges
Found in: IEEE Pervasive Computing
By Mark Rouncefield
Issue Date:October 2012
pp. 56-58
Paul Jones, Chief Technology Officer of the UK's National Health Service (NHS), gave the keynote address at this year's 10th International Conference on Mobile Systems, Applications and Services. In a wide-ranging, unscripted talk, Jones covered healthcare...
Ontology and Model Alignment as a Means for Requirements Validation
Found in: International Conference on Semantic Computing
By Leonid Kof, Ricardo Gacitua, Mark Rouncefield, Peter Sawyer
Issue Date:September 2010
pp. 46-51
This paper reports on work that is investigating the application of ontology engineering and natural language processing to software engineering. Our focus is the transition from requirements to design which remains one of the main challenges in software e...
Towards an Understanding of Security Concerns within Communities
Found in: Wireless and Mobile Computing, Networking and Communication, IEEE International Conference on
By Sara Bury, Johnathan Ishmael, Nicholas J. P. Race, Paul Smith, Mark Rouncefield
Issue Date:October 2008
pp. 478-483
This paper documents some of the socio-technical issues involved in developing security measures for a community environment, looking at the users of a wireless mesh network deployed within a rural village in north west England. We adopt an interdisciplina...
Organizational Memory and CSCW: Supporting the Mavis Phenomenon
Found in: Computer-Human Interaction, Australasian Conference on
By Dave Randall, Jon O'Brien, Mark Rouncefield, John A. Hughes
Issue Date:November 1996
pp. 0026
Organizational Memory is concept which has gained some currency in recent years. The aim of this paper is to query the conceptual underpinnings of the notion. An alternative and more social conception of the kind of phenomena 'organizational memory' points...
Domain crossing: how much expertise is enough?
Found in: Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work Companion (CSCW '12)
By m.c. schraefel, Madhu Reddy, Mark Ackerman, Mark Rouncefield, Gary Marsden, Susan Wyche, Susanne Bodker, Wendy Kellog
Issue Date:February 2012
pp. 29-32
In CSCW, how much do we need to know about another domain/culture before we observe, intersect and intervene with designs. What optimally would that other culture need to know about us? Is this a "how long is a piece of string" question, or an inquiry wher...
The benefits of a long engagement: from contextual design to the co-realisation of work affording artefacts
Found in: Proceedings of the second Nordic conference on Human-computer interaction (NordiCHI '02)
By Alex Voe, James Soutter, Mark Hartswood, Mark Rouncefield, Rob Procter, Roger Slack
Issue Date:October 2002
pp. 283-286
This paper critically examines Beyer and Holtzblatt's contextual design methodology. As a way of addressing what we argue are contextual design's limitations, we propose co-realisation, a methodology that calls for a long engagement: i.e., a longitudinal c...
Designing with users for domestic environments: methods - challenges - lessons learned
Found in: Proceedings of the companion publication of the 17th ACM conference on Computer supported cooperative work & social computing (CSCW Companion '14)
By Benedikt Ley, Corinna Ogonowski, David Randall, Mark Rouncefield, Mu Mu, Nicholas Race
Issue Date:February 2014
pp. 335-338
When developing new ICT systems and applications for domestic environments, rich qualitative approaches improve the understanding of the user's integral usage of technology in their daily routines and thereby inform design. This knowledge will often be rea...
Trustworthy by design
Found in: Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing (CSCW '14)
By Bran Knowles, James Hannon, John Walden, Lynne Blair, Mark Rouncefield, Mike Harding, Nigel Davies
Issue Date:February 2014
pp. 1060-1071
Driven by changes in working practices and technology trends, organizations are increasingly reliant on mobile workers and the data they capture. However, while significant work has been carried out on increasing the usability of mobile devices and applica...
Touchless interaction in surgery
Found in: Communications of the ACM
By Abigail Sellen, Andreas Varnavas, Antonio Criminisi, Gerardo Gonzalez, Graeme Penney, Helena Mentis, Kenton O'Hara, Mark Rouncefield, Neville Dastur, Robert Corish, Tom Carrell
Issue Date:January 2014
pp. 70-77
Touchless interaction with medical images lets surgeons maintain sterility during surgical procedures.
Experiences with a social travel information system
Found in: Proceedings of the 2013 ACM international joint conference on Pervasive and ubiquitous computing (UbiComp '13)
By James Hannon, Joseph Finney, Mark Rouncefield, Mike Harding, Nigel Davies
Issue Date:September 2013
pp. 173-182
This paper documents a programme of research to explore the development of mobile social travel information systems, where dynamic travel information is produced by travellers themselves and distributed within communities united by similar travel patterns ...
Model-driven engineering practices in industry
Found in: Proceeding of the 33rd international conference on Software engineering (ICSE '11)
By John Hutchinson, Jon Whittle, Mark Rouncefield
Issue Date:May 2011
pp. 633-642
In this paper, we attempt to address the relative absence of empirical studies of model driven engineering through describing the practices of three commercial organizations as they adopted a model driven engineering approach to their software development....
Empirical assessment of MDE in industry
Found in: Proceeding of the 33rd international conference on Software engineering (ICSE '11)
By John Hutchinson, Jon Whittle, Mark Rouncefield, Steinar Kristoffersen
Issue Date:May 2011
pp. 471-480
This paper presents some initial results from a twelve-month empirical research study of model driven engineering (MDE). Using largely qualitative questionnaire and interview methods we investigate and document a range of technical, organizational and soci...
Reconciling community resource requirements in U-Nets
Found in: Proceedings of the 1st ACM workshop on User-provided networking: challenges and opportunities (U-NET '09)
By Johnathan Ishmael, Mark Rouncefield, Nicholas J.P. Race, Paul Smith, Sara Bury
Issue Date:December 2009
pp. 19-24
A challenge for future user-provided networks will be reconciling potentially conflicting demands for a finite resource, such as network bandwidth. In this position paper, we discuss how this problem is tackled in an operational community-driven wireless m...
Cooperative work in software testing
Found in: Proceedings of the 2008 international workshop on Cooperative and human aspects of software engineering (CHASE '08)
By David Martin, Ian Sommerville, John Rooksby, Mark Rouncefield
Issue Date:May 2008
pp. 93-96
Substantial effort in the development of any large system is invested in testing. Studies of testing tend to be either technical or concerned with the cognitive ability of testers. Our experience is that testing is not technical but socio-technical, involv...
Trafficking: design for the viral exchange of TV content on mobile phones
Found in: Proceedings of the 9th international conference on Human computer interaction with mobile devices and services (MobileHCI '07)
By Kharsim Al Mosawi, Mark Rouncefield, Richard Harper, Shahram Izadi, Simon Rubens, Tim Regan
Issue Date:September 2007
pp. 249-256
In this paper, we report, first of all, the discovery of a particular kind of emerging social practice involving the exchange of multimedia content on mobiles that we label 'trafficking'. Second, the iteration of a design solution to extend these practices...
Taking hold of TV: learning from the literature
Found in: Proceedings of the 20th conference of the computer-human interaction special interest group (CHISIG) of Australia on Computer-human interaction: design: activities, artefacts and environments (OZCHI '06)
By Mark Rouncefield, Richard Harper, Tim Regan
Issue Date:November 2006
pp. 79-86
In this paper, we report the findings of a literature review into the experience of and the prospects for mobile TV, in particular multimedia experiences enabled over mobile phone-type devices and networks. The review shows that there will be a niche marke...
Hermes@Home: supporting awareness and intimacy between distant family members
Found in: Proceedings of the 20th conference of the computer-human interaction special interest group (CHISIG) of Australia on Computer-human interaction: design: activities, artefacts and environments (OZCHI '06)
By Alan Dix, Dan Fitton, Georgios Saslis-Lagoudakis, Keith Cheverst, Mark Rouncefield
Issue Date:November 2006
pp. 23-30
This paper presents the Hermes@Home system, which supports awareness (through messaging) between members of a home. Person(s) 'away' from the home can send messages via a web portal to an 'always on' 'information appliance' style display situated in the ho...
Sharing control of dispersed situated displays between nand residential users
Found in: Proceedings of the 8th conference on Human-computer interaction with mobile devices and services (MobileHCI '06)
By Christian Kray, Christoph Stahl, Corina Sas, Dan Fitton, John Patterson, Keith Cheverst, Mark Rouncefield
Issue Date:September 2006
pp. 61-68
As the number of public displays in the environment increases, new opportunities open up to improve situated interaction and to enable new kinds of applications. In order to make distributed display resources available to nomadic users, a key issue to addr...
Applying patterns of cooperative interaction to work (re)design: e-government and planning
Found in: Proceedings of the SIGCHI conference on Human factors in computing systems: Changing our world, changing ourselves (CHI '02)
By David Martin, Ian Sommerville, Mark Rouncefield
Issue Date:April 2002
pp. 235-242
This paper presents patterns of cooperative interaction derived from ethnographic studies of cooperative work as devices for generalisation, re-use and design. These patterns consist of examples of similar social and interactional phenomena found in differ...
Editorial message: special track on inter-disciplinary approaches to the design of dependable computer systems
Found in: Proceedings of the 2002 ACM symposium on Applied computing (SAC '02)
By Cliff Jones, John Dobson, Mark Rouncefield, Rob Procter, Robin Williams
Issue Date:March 2002
pp. 704-705
In a preliminary study, we show the effect of spelling errors on an ad hoc information retrieval task. Then, we report on the comparison of different strategies for correcting spelling errors resulting in non-existent words. Unlike interactive spelling che...
'Safety in numbers': calculation and document re-use in knowledge work
Found in: Proceedings of the 2001 International ACM SIGGROUP Conference on Supporting Group Work - Volume 2001 (GROUP '01)
By Dave Randall, Mark Rouncefield, Richard Harper, Rob Procter
Issue Date:September 2001
pp. 242-251
This paper presents detailed examples of document use and re-use, through an ethnographic study of the knowledge work associated with road safety audit in a civil engineering consultancy The paper incorporates some detailed observation of practices, conver...
Getting to know the 'customer in the machine'
Found in: Proceedings of the international ACM SIGGROUP conference on Supporting group work (GROUP '99)
By Dave Randall, John Hughes, Jon O'Brien, Mark Rouncefield, Peter Tolmie, Tom Rodden
Issue Date:November 1999
pp. 30-39
This paper reflects on the emerging results of a long-standing ethnographic study of everyday work in a large retail Bank. While customers as economic actors have often been overlooked in studies of computer supported work they are generally and necessaril...
Recognising “success” and “failure”: evaluating groupware in a commercial context
Found in: Proceedings of the international ACM SIGGROUP conference on Supporting group work : the integration challenge: the integration challenge (GROUP '97)
By John A. Hughes, Mark Rouncefield, Steinar Kristoffersen, Steve Blythin, Tom Rodden
Issue Date:November 1997
pp. 39-46
Given that teams will tend to use a combination of generic groupware and individual applications, there is a need to address issues of interoperability. However, traditional system interoperability that focuses on making data and applications more accessib...
Designing with ethnography: a presentation framework for design
Found in: Proceedings of the conference on Designing interactive systems: processes, practices, methods, and techniques (DIS '97)
By John A. Hughes, Jon O'Brien, Mark Rouncefield, Steve Blythin, Tom Rodden
Issue Date:August 1997
pp. 147-158
We describe a study of optimization techniques which have been proposed in the literature for registration area based location management from the perspective of optimal on-line algorithms. We show that most of these optimization techniques such as forward...
Working with “constant interruption”: CSCW and the small office
Found in: Proceedings of the 1994 ACM conference on Computer supported cooperative work (CSCW '94)
By John A. Hughes, Mark Rouncefield, Stephen Viller, Tom Rodden
Issue Date:October 1994
pp. 275-286
Ethnographic studies of CSCW have often seemed to involve the investigation of relatively large-scale and highly specific systems, consequently ignoring the small office within which many people spend much of their working lives and which is a major site f...
At home with the technology: an ethnographic study of a set-top-box trial
Found in: ACM Transactions on Computer-Human Interaction (TOCHI)
By John Hughes, Jon O'Brien, Mark Rouncefield, Tom Rodden
Issue Date:March 1994
pp. 282-308
Various diagrams have been used heavily in systems analysis and design without proper verification of their usability. However, different diagrammatic representations of the same information may vary in the computational efficiency of working with these di...
Never mind the ethno' stuff, what does all this mean and what do we do now: ethnography in the commercial world
Found in: interactions
By John A. Hughes, Mark Rouncefield, Steve Blythin
Issue Date:January 1994
pp. 38-47
If user-interface design seeks to encompass human-experience design, then computer-based communication and interaction designers need to keep Asian, specifically Chinese, users in mind. China, with approximately one-fifth of the world's population, an econ...