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Leveraging the Crowd: How 48,000 Users Helped Improve Lync Performance
Found in: IEEE Software
By Robert Musson,Jacqueline Richards,Danyel Fisher,Christian Bird,Brian Bussone,Sandipan Ganguly
Issue Date:July 2013
pp. 38-45
Performance is a critical component of customer satisfaction with network-based applications. Unfortunately, accurately evaluating the performance of collaborative software that operates in extremely heterogeneous environments is difficult with traditional...