A Model of Shared Service Platform Based on Multi-agent
Advanced Computer Theory and Engineering, International Conference on
By Hongmin Yang, Xiuguang Bai, Huayin Shu
Issue Date:December 2008
To get profit by supplying high quality service to costumers is one of the kernel goals of the telecom carriers. But due to their dispersed information systems, the carriers usually can’t apply shared service across different regions, so the service qualit...