Organizational wiki as a knowledge management tool
Proceedings of the 28th ACM International Conference on Design of Communication (SIGDOC '10)
By Carlos J. Costa, Fernando Sousa, Manuela Aparicio
Issue Date:September 2010
Knowledge management has an increasing importance in organizations. Not only as a way to capture knowledge, but also to allow the incorporation of knowledge in products and services provided. Wikis are finding their way into organizational departments serv...