Service Outsourcing with Process Views
IEEE Transactions on Services Computing
By Rik Eshuis,Alex Norta,Oliver Kopp,Esa Pitkanen
Issue Date:November 2013
Service outsourcing is a business paradigm in which an organization has a part of its business process performed by a service provider. Process views are pivotal to support this way of working. A process view shields secret or irrelevant details from a pri...