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Issue No.06 - November/December (2009 vol.26)
pp: 48-55
Harris Wu , Old Dominion University
Lan Cao , Old Dominion University
ABSTRACT
Enterprise-resource-planning (ERP) implementations cost billions of dollars annually in the US alone. Web 2.0 can reduce the cost, improve the quality, and lower the risk of ERP implementations. A case study of ERP implementation communities gathered challenges and requirements for a Web 2.0 knowledge repository system. Epics is a Web 2.0 system that supports knowledge reuse in ERP implementations to fulfill these requirements. A prototype built upon a number of popular open source software packages and deployed in a real-world ERP community shows promising results. In addition to cost savings, interesting business models emerged as a result of the deployment.
INDEX TERMS
Web 2.0, ERP implementation, software engineering, software implementation, packaged software, enterprise resource planning, ERP
CITATION
Harris Wu, Lan Cao, "Community Collaboration for ERP Implementation", IEEE Software, vol.26, no. 6, pp. 48-55, November/December 2009, doi:10.1109/MS.2009.171
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