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Issue No.04 - July/August (2007 vol.24)
pp: 22-23
J.B. Rainsberger , Diaspar Software
ABSTRACT
We must care about getting software features right, even when we think the customer is wrong. By asking for examples up front, we can shine a spotlight on misunderstandings before they have a chance to do much damage.
INDEX TERMS
example, customer, user, test, specification, communication, misunderstanding, collaboration
CITATION
J.B. Rainsberger, "Ask for Examples", IEEE Software, vol.24, no. 4, pp. 22-23, July/August 2007, doi:10.1109/MS.2007.101
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