Issue No.03 - May/June (2004 vol.21)
Software organizations look at their own achievements in different ways depending on how much they actually know. In other words, people (and organizations) that aren?t too good at what they do often don?t realize it by virtue of the fact that they aren?t too good at what they do. Warren Harrison ties the findings from psychology research to the software development world.
Warren Harrison, "From the Editor: Clueless--and Oblivious", IEEE Software, vol.21, no. 3, pp. 5-7, May/June 2004, doi:10.1109/MS.2004.1293064