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Issue No.05 - September/October (1998 vol.15)
pp: 97-103
Software development is a highly abstract process that requires intense concentration. The authors show that interrupting this process can significantly reduce a developer's efficiency and can even contribute to project delays.
Rini van Solingen, Egon Berghout, Frank van Latum, "Interrupts: Just a Minute Never Is", IEEE Software, vol.15, no. 5, pp. 97-103, September/October 1998, doi:10.1109/52.714843
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