loading...
 This Article 
   
 Share 
   
 Bibliographic References 
   
 Add to: 
 
Digg
Furl
Spurl
Blink
Simpy
Google
Del.icio.us
Y!MyWeb
 
 Search 
   
2006 IEEE/WIC/ACM International Conferences on Web Intelligence and Intelligent Agent Technology - Workshops
An Exploratory Study of Incorporating Task-Stage Identification into a Long-Term Document Support Process
Hong Kong, China
December 18-December 22
ISBN: 0-7695-2749-3
I-Chin Wu, Fu Jen Catholic University, Taiwan
Pei-Cheng Chang, National Chiao Tung University, Taiwan
With the increasing amount of information (and knowledge) in organizational memories and the phenomenal growth of the World Wide Web, knowledge workers are increasingly suffering from information overload. Because of the growing complexity of knowledge-intensive tasks, a profiling technique is needed to deliver task-relevant documents to workers. In this study, we propose a task-stage identification technique that provides effective document support throughout the execution of a task. A pattern similarity analysis method based on the correlation value is used to identify a worker?s task-stage. The results are incorporated into a profile adaptation process to generate the worker?s current task profile. We conducted a pilot study in a research institute. The results confirm the effectiveness of the proposed document support process in a knowledge-intensive working environment.
Citation:
I-Chin Wu, Pei-Cheng Chang, "An Exploratory Study of Incorporating Task-Stage Identification into a Long-Term Document Support Process," wi-iatw, pp.277-280, 2006 IEEE/WIC/ACM International Conferences on Web Intelligence and Intelligent Agent Technology - Workshops, 2006
Usage of this product signifies your acceptance of the Terms of Use.