2008 IEEE International Conference on Services Computing Vol. 2 A Formal Model of Service Delivery July 07-July 11 ISBN: 978-0-7695-3283-7
DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/SCC.2008.150
We define a service delivery system as a set of interacting entities that are involved in the delivery of one or more business services. A service operating system manages the processes and resources within a service delivery system. This paper presents our on-going work on developing a formal model for these concepts, with the goal of clearly and precisely describing the delivery behavior of service systems. The model lays the groundwork for reasoning about the scenarios that occur in service delivery.
Index Terms:
Services delivery system, Service operating system, Service processes, Resource management
Citation:
Lakshmish Ramaswamy, Guruduth Banavar, "A Formal Model of Service Delivery," scc, vol. 2, pp.517-520, 2008 IEEE International Conference on Services Computing Vol. 2, 2008 Usage of this product signifies your acceptance of the Terms of Use. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||